Privacy Policy

Effective Date: November 30, 2024

At VivaTrend, we are committed to maintaining the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, vivatrend.site, or engage with us through other channels. By using our site, you consent to the practices described in this policy.

1. Information We Collect

We collect two main types of information:

  • Personal Information: This includes your name, email address, phone number, billing/shipping address, and payment information, which you provide to us when making a purchase or subscribing to our services.
  • Non-Personal Information: We may collect non-personally identifiable data such as your IP address, browser type, device information, pages you visit, and how long you stay on our website. This data helps us improve user experience and optimize our services.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process and fulfill your orders, including verifying your payment and delivering your purchases.
  • To send you order-related updates, promotional emails, and special offers (if you’ve opted in).
  • To improve our website’s functionality, monitor performance, and enhance your overall experience.
  • To provide customer service, including responding to your inquiries or requests.

3. Data Protection and Security

Your personal information is stored in a secure environment. We implement advanced security measures to protect your data from unauthorized access, alteration, or destruction. All sensitive data, including payment information, is encrypted to ensure your privacy.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small text files that are stored on your device and help us understand how you interact with our website. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect your experience and access to certain website features.

5. Your Rights and Choices

You have the right to access, update, or delete your personal information. You can also opt-out of promotional emails by clicking the “unsubscribe” link in our emails. If you wish to exercise these rights or have any concerns, please contact us using the details provided below.

6. Third-Party Sharing

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist with processing orders, managing payments, or other business functions, but they are obligated to protect your information and use it only for the purpose of providing services to us.

7. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

  • Street: 301 Blanchard Dr, Blanchard, Oklahoma (OK), 73010
  • Phone Number: (405) 485-9699
  • Email: info@vivatrend.site